New Car

We bought a brand new 2012 Nissan Rogue S Special Edition. We bought it from Don Davis Nissan in Arlington, TX. Our salesman, James Whitehouse, was GREAT to work with. He knew what he was doing and didn't try to play games. Overall we had a great experience and I would recommend them to anyone.

US Bank, however, is a TERRIBLE company to work with. US Bank held the lease for the Toyota Camry we traded in. We tried calling them to get a trade-in payoff amount, but they would not give us that info. Only a dealership could get that info. And US Bank would only allow a trade-in if we proved that we were buying a car fe that dealership. So we could not have traded in the Camry at CarMax and then bought a car at Don Davis. That scenario is not likely, but it should be an option. The first CSR we talked to at US Bank was rude and gave us wrong information. Luckily the second time we called we got a nice CSR that seemed to know what she was doing. All-in-all, I would NOT recommend leasing through US Bank. I will probably never do a lease again. I don't necessarily think leasing in general is bad, but I don't think it is appropriate for me.